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Smart Auto Reply — No Online Store Needed

You don't need an online store, a website, or a bot you build yourself. You need an employee that answers your customers' messages and comments on Facebook, Instagram, and WhatsApp — instantly, in their language, from your own information. That is what Jawab24 does: it connects to your page directly and starts working in minutes.

Your page is enough — store integration is optional

The same questions, 50 to 100 times a day

If you sell or offer services through social media, you answer the same messages every day:

  • "How much is it?"
  • "Is it available?" and "What sizes do you have?"
  • "When are you open?" and "Where are you located?"

Jawab24 answers all of them within seconds, around the clock, from the business info you write once — so it never invents a price or an appointment.

Who is this for?

Every business that lives on a Facebook Page, an Instagram account, or a WhatsApp number, with no e-commerce platform at all:

  • Social media shops — clothing, accessories, and goods sold through DMs
  • Restaurants and sweet shops — prices, delivery, and opening hours
  • Clinics and beauty centres — appointments, prices, and locations
  • Training institutes and tutors — courses, fees, and schedules
  • Salons and service providers — bookings and inquiries

How it works

  1. Connect your page or number

    Log in with Facebook and pick your page, or connect an Instagram account or WhatsApp Business number. No store or website is asked for.

  2. Write your business info

    Your prices, services, hours, locations, and the answers to your common questions — once, the way you would write them to a customer.

  3. Let the AI employee work

    It answers every message and comment instantly in the customer's language, and turns serious conversations into a lead list in your dashboard.

Two employees in one

A sales employee — for product sellers

It recommends the right product, answers price, availability, and size questions, and asks a serious buyer for their name and number so they reach you ready to close.

An info-desk employee — for clinics, institutes, and services

It answers appointments, fees, locations, and service details without asking the customer for anything — the "info" mode is built for this, and it still saves every number a customer leaves on their own to your lead list.

The proof: an institute with no store

Al-Fariq Al-Dimashqi is a training institute — no Salla, no Zid, no Shopify. In 90 days, Jawab24 answered 44,636 messages and comments and collected 472 leads with names and phone numbers.

Read the full case study

Frequently Asked Questions

Do I need an online store or a website to use Jawab24?

No. Jawab24 connects directly to your Facebook Page, Instagram account, or WhatsApp Business number. Salla, Zid, and Shopify integration is available for merchants who have a store — and it is entirely optional.

How does the AI know my prices and information?

From the Business Info you write once: products, prices, hours, policies, and common questions. The AI sticks to it and never answers from outside it, and low-confidence replies are held for your review instead of being sent.

Does it understand Arabic dialects?

Yes — it detects 6 Arabic dialect families (Gulf, Egyptian, Levantine, Maghrebi, Iraqi, and MSA) plus Franco-Arabic, and replies in the customer's language and dialect.

What about voice messages and photos?

It transcribes voice messages and answers them, and it reads photos (a product screenshot, for example) and answers from your info — in Messenger, Instagram, and WhatsApp DMs.

How do leads reach me?

Every conversation that includes a phone number becomes a lead card in your dashboard, with the name, the request, and the number. In sales mode, the AI also asks serious buyers for their details itself.

Can I pause it or review its replies?

Yes. You set business hours and away messages, turn auto-reply off whenever you want, and review held replies from the dashboard or the mobile app.

Try it on your page — in minutes

14-day free trial, no credit card, no online store required.

Start Your Free Trial

Also read

Case-study numbers are a real 90-day measurement of one page; every business's results vary with its content and audience.

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