Jawab24 is an AI sales assistant that answers your customers on Facebook and Instagram, in Arabic and English, around the clock. It replies from the business information you provide and the products and prices in your connected store, so its answers stay accurate.
You can be up and running in a few minutes:
Connecting Salla lets Jawab24 read your products and prices so it can answer customers accurately. Shopify stores connect the same way from the Stores page. To connect your Salla store:
Jawab24 answers comments and messages on the pages you connect:
A Smart Reply is generated from your Business Info and your store catalog, and is written in the same language and dialect your customer used. Jawab24 will not invent prices or products it does not know — if something is not in your information, it hands the conversation to you instead of guessing.
A Post Reply is a keyword you set on a specific post. When a customer comments with that keyword, Jawab24 automatically sends them the reply you configured as a direct message. You set this up per post from the comments view.
You stay in control of every conversation:
Your Business Info is the knowledge Jawab24 replies from — your products, prices, working hours, policies, and frequently asked questions. The more complete and up to date it is, the more accurate your replies. You can edit it any time from your dashboard.
Jawab24 offers a free plan so you can start at no cost, plus paid plans for higher reply volumes. You can review the available plans and what each one includes on the Pricing page.
We protect your data and your customers' data and never sell it. For full details, see our Privacy Policy at jawab24.com/privacy. To request deletion of your data, visit jawab24.com/data-deletion.
Still need help? Our team usually replies within one business day. Email us at:
© 2026 Jawab24 • v7/2/2026