One course announcement = hundreds of identical questions
Every training center knows the cycle: you publish a new course announcement, and the inbox floods — "How much is the fee?", "When does it start?", "Is registration still open?", "Where are you located?", "Do you issue a certificate?". The same five questions, from hundreds of interested people, at every hour of the day and night — while the institute's staff is busy teaching, not replying.
And the prospect who asks and gets no answer within hours rarely comes back to ask twice; they register with the institute that answered first.
A real institute tried this — and the numbers are documented
Al-Fariq Al-Dimashqi ("The Damascus Team") is a training institute whose Facebook Page has more than 55,000 followers — with no online store, no website, and no other platform. In its first 90 days with Jawab24:
- 44,636 replies to customer messages, with a median reply time of 8 seconds.
- 18,788 comments answered on posts.
- 472 leads with names and phone numbers, collected in the dashboard.
All the numbers come from the full case study, with every figure attributed to its source.
What does the AI employee answer at an institute?
It answers from the Business Info you write once — courses and fees, start dates, registration terms, the address, and the certificate policy:
- "How much is the English course?" — answers with the fee you registered, in the asker's language and dialect.
- "When does the next intake start?" — from your written schedule; what it doesn't know it never invents — the reply is held for your review instead.
- "Is registration open?" — answers and states the registration method you defined.
- A WhatsApp voice note — is transcribed and answered with a text message.
On all three channels at once: Facebook and Instagram comments and messages, and WhatsApp Business — from one dashboard.
From question to registrant: the interest list builds itself
The difference between a "busy inbox" and a "full new intake" is the interest list. Every conversation where the asker leaves a phone number automatically becomes a lead card — with the name, the course they asked about, and the number — plus an instant push notification on your phone. That is how the institute above collected 472 prospective registrants in ninety days without chasing anyone manually.
No online store — the institute's page is enough
An institute needs no website and no store: Jawab24 connects directly to the Facebook Page, Instagram account, or WhatsApp number, and starts replying within minutes. Details on the auto reply with no online store page.
How to start — three steps
- Connect the institute's page or WhatsApp number: Facebook login or Meta's embedded signup — minutes.
- Write your institute's info: courses, fees, schedules, registration terms, and common questions.
- Follow prospective registrants from the dashboard while the AI employee answers around the clock.
Start your free trial — 14 days, no credit card, no online store required.
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